Politique d’expédition

Production and delivery

Weftelle garments are made to order. Production usually takes 2–5 business days. Estimated arrival is 7–15 business days from the date you place your order, including production. Business days exclude weekends and public holidays.

These are estimates, not guaranteed delivery dates. Timing may vary by product, destination, carrier, customs processing and busy periods. Check the available delivery options at checkout before placing an order.

Destinations and shipping charges

Available destinations and shipping charges are shown at checkout. We accept an order only where a shipping option is available for the delivery address. Any applicable taxes and charges collected by Weftelle are included in the checkout total before payment.

Tracking your order

We will email a tracking link when your order ships. Tracking updates may take time to appear after the carrier receives the parcel. Items in an order may arrive separately.

Address changes and delivery issues

Please check your address carefully before placing an order. Email weftelle@gmail.com as soon as possible if you notice an error. Changes can be made only before production begins.

If tracking shows delivered but you cannot locate your parcel, check with other household members, neighbours and the carrier. If it still has not arrived after three business days, contact us with your order number so we can help investigate.

Questions or damaged items

Email weftelle@gmail.com for order help. For damaged, defective or incorrect items, contact us within 30 days of delivery and follow our Return and refund policy.